Chief of Staff
Operations, Full-time, San Francisco, CA (onsite), $120K to $180K
About Lane
Lane is building the financial infrastructure for the agentic web. Our mission is to turn intent into action: we give AI agents a dependable way to reach businesses, to prove who they act for, and to pay for what they buy. The first web was built for eyes and fingers; it was a library of documents. The second was built for apps; it was a set of walled gardens. We're building the third, a web built for agents.
Lane has two products. The Lane Wallet connects a person's own card to their agents and lets them approve what an agent buys. The Lane Index lets agents find businesses and their tools, then authenticate to them and pay for them, with agent auth and billing built in. We're a small team in San Francisco, and the people who join now take real ownership of the systems, the customers, and the company we become.
The Role
You'll run everything at Lane that isn't code. That covers growth, partners, compliance, events, and the operating rhythm of the company. You'll work directly with the founders and take work off their plates the week you start.
This role is broad on purpose. Some weeks you'll run a launch event; other weeks you'll prepare for an audit or close a partner agreement. We want someone who likes that range and makes each piece run without being asked twice. The base salary range is $120K to $180K, plus competitive equity. We'll talk specifics during the process.
What You'll Work On
Growth
Run the pipeline from first touch to signed customer: outbound, CRM hygiene, follow-ups, and onboarding handoffs. Track the funnel and report what moves it.
Partners and stakeholders
Own the day-to-day relationship with our banking, payments, card network, and technology partners. Keep investors, advisors, and board members informed with clear, regular updates.
Compliance operations
Run our compliance program day to day, reporting to our compliance officer. Keep SOC 2 and PCI DSS evidence current, track controls, and prepare for audits and partner reviews. Maintain policies, training records, vendor reviews, and the risk register. Support our AML and consumer-protection programs, including complaint handling.
Events and brand
Plan and run Lane's presence at conferences, dinners, hackathons, and launches. Own the calendar, the budget, the guest list, and the follow-up.
Company operations
Own recruiting coordination, vendor and tool management, contracts and signatures, and the internal cadence: planning, metrics, and weekly updates.
Whatever's next
Early-stage work shifts every month. You will take on what the company needs and tell us what is missing from this list.
What We're Looking For
- 0 to 4 years in operations, BizOps, partnerships, consulting, banking, or a similar generalist role. New graduates with a record of running things are welcome.
- Exposure to a regulated business (fintech, payments, banking, or insurance), or a clear interest in learning compliance.
- Exceptional organization. Nothing you own slips, and people trust your tracker.
- Strong writing and judgment with senior external stakeholders.
- Comfort with ambiguity and with doing the unglamorous part yourself.
- Fluency with modern tools: CRM, spreadsheets, Notion or Linear, and AI assistants.
Nice to Have
- Hands-on SOC 2 or PCI DSS audit experience, or a compliance platform such as Vanta.
- Familiarity with payments or AML compliance programs.
- You've run events or community programs in tech or AI.
How to Apply
To apply, email team@getonlane.com with your resume attached, plus a short note answering the questions below.
- Something you've built, run, or launched that you're proud of. Include a link or a short description of what it did and what you were responsible for.
- Which area above you'd most want to own, and why.
- Anything else you'd like us to know.
A resume and LinkedIn are preferred, and links to your work are welcome.
Interested?
Email your resume and a short note to team@getonlane.com. Questions about the role go to the same place.
Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran or military status, or any other status protected by law. We evaluate every candidate on the merits of their work and the contribution they would make to the team. We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. If you need an accommodation at any step of the hiring process, email team@getonlane.com.